At OwlX Fintech Solutions, accessible from https://owlxfintech.com, one of our main priorities is the privacy of our customers and users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your information.
1. Information We Collect
We collect personal information to provide and improve our services. This information may include:
- Personal Identification Information: Name, email address, phone number, date of birth, and other identifiers.
- Financial Information: Payment details, transaction histories, and bank account details to facilitate financial operations.
- Usage Information: Data about how you interact with our website, including your IP address, browser type, and device information.
- KYC Information: As part of regulatory requirements, we may collect additional documents such as ID proofs, address details, and other personal identification data.
2. How We Use Your Information
We use the collected data to:
- Process transactions and facilitate payments securely.
- Comply with legal obligations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
- Improve our website, services, and products based on user interactions and feedback.
- Provide customer support and respond to inquiries.
- Send promotional emails, newsletters, or service updates (with an option to unsubscribe).
- Analyze trends and improve the user experience on our platform.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or providing services, such as payment processors and cloud services.
- Legal Compliance: We may disclose your information to regulatory authorities, law enforcement, or other government agencies as required by law.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, user information may be transferred as part of the transaction.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. This includes encryption of sensitive data, regular security audits, and strict access controls.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Ask for corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your data under certain conditions.
- Restriction: Restrict the processing of your information in certain situations.
- Opt-Out: You may opt out of receiving promotional emails at any time by following the unsubscribe link in the emails.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, track usage patterns, and deliver targeted advertisements. By using our website, you consent to our use of cookies.
You may choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
7. Changes to This Policy
OwlX Fintech Solutions reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the date of revision will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Company Name: OwlX Fintech Solutions Private Limited
Email: [email protected]
Phone Number: +91 96069 49055